8/18/25

UK Drivers Question Car Finance Deals Amid Rising Concerns Over Undisclosed Broker Commissions

LONDON, UK – 19/08/2025 – (SeaPRwire) – Reclaim247, a prominent UK-based car finance claims support service, is witnessing an increasing number of enquiries from drivers who are re-evaluating their car finance agreements from years past. These individuals, often prompted by a newfound awareness, are questioning whether they were subjected to unfair charges, particularly due to broker commissions that were either undisclosed or insufficiently explained at the time of signing.

The surge in interest has been most noticeable among drivers with agreements signed between 2007 and early 2021. During this period, it was standard practice for brokers and dealerships to receive commission based on the interest rates they set for customers, without clearly communicating these arrangements. For many drivers, the realization that their financial agreement may have been influenced by hidden incentives is both eye-opening and concerning.

Andrew Franks, the Co-founder of Reclaim247, explains, “There is growing awareness among drivers that the financial deal they signed might not have been fully transparent. When a customer discovers that their interest rate may have been influenced by a broker’s commission, which was never disclosed to them, it understandably raises questions. We’re here to help people assess whether they have grounds to explore this further.”

The Surge of Queries and Drivers Seeking Clarity

Reclaim247 has observed a significant rise in the number of drivers using its free online car finance claims eligibility checker. This service allows individuals to quickly determine whether they may have been affected by undisclosed commissions or other potential mis-selling. Many of these drivers recall feeling pressured or rushed during the signing process, and often express uncertainty about the way their interest rate was determined or whether brokers had any influence over it.

Key concerns expressed by these drivers include:

  • A lack of clarity on how brokers and dealerships were compensated
  • An interest rate that seemed unusually high in relation to market rates
  • A feeling of being rushed during the signing process, with little opportunity to review or ask questions about the terms
  • Unclear final payments, with unexpected charges or discrepancies in the amounts paid over time

Franks further elaborates, “Even when drivers don’t remember the exact figures involved, they often remember feeling rushed or uncertain. That sense of unease is often the trigger for them to start asking questions about whether they were treated fairly.”

Simplifying the Process for All Drivers

To make the process as easy and accessible as possible, Reclaim247 offers several straightforward ways for individuals to begin exploring whether they were mis-sold a car finance agreement. The service is structured to accommodate drivers at various stages of their investigation:

  1. Free Eligibility Check: Reclaim247 provides a no-cost, easy-to-use online tool for drivers who signed agreements between 2007 and January 2021, allowing them to quickly determine if they may have been affected by undisclosed broker commissions.
  2. Self-Check Route: For those who prefer to explore their options independently, Reclaim247 also offers a self-guided option where drivers can investigate the details of their finance agreement on their own terms.
  3. No-Win, No-Fee Legal Support: For those who wish to pursue a claim, Reclaim247 partners with regulated solicitors to offer a fully supported, no-win, no-fee service. This ensures that drivers can move forward with expert legal guidance, without the financial risk typically associated with pursuing a claim.

Reclaim247’s services are designed to be flexible and accessible, allowing drivers to choose the option that works best for their situation. Each service is offered with no obligation to proceed, and should a potential claim be identified, the next steps are handled by Reclaim247’s network of legal professionals.

Why Early Action Matters

While there is no official deadline for submitting a car finance claim, taking action sooner rather than later is highly recommended. Gathering the necessary documentation and verifying the terms of finance agreements—especially those signed years ago—can be a time-consuming process. Starting early helps ensure that drivers have ample time to assess their options thoroughly.

“We can’t guarantee that everyone will be eligible for a claim,” Franks said. “But we believe that every driver should have the opportunity to understand how their finance agreement was structured and whether it was fair from the outset. It’s about giving people the clarity they deserve.”

For drivers who want to understand more about their car finance agreements, or to see if they may have a valid claim, they can visit the Reclaim247 website.

About Reclaim247

Reclaim247 is a UK-based car finance claims support service, renowned for its commitment to helping individuals who believe they may have been mis-sold a car finance agreement. With a focus on uncovering undisclosed broker commissions and providing clear, actionable advice, Reclaim247 offers both self-managed and supported services for people who wish to explore potential claims. The company is dedicated to providing free eligibility checks, transparent guidance, and expert legal support when needed.



source https://newsroom.seaprwire.com/consumer-related/uk-drivers-question-car-finance-deals-amid-rising-concerns-over-undisclosed-broker-commissions/